WhatsApp AI Agent

Your WhatsApp number, answered by AI

Your customers already live in WhatsApp — now BIX does too. Pair your own number by scanning a QR code and the AI agent answers every message from your knowledge base, hands over to your team when it matters, and files tickets when there's work to do. No Meta Business API, no API keys, no waiting for approval.

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Qualityfashion

● online — BIX antwoordt

Hi, is order #4482 al onderweg? 📦

Hoi Sanne! Je bestelling is vanmorgen verzonden en komt morgen tussen 10:00 en 13:00 aan. Je track & trace staat in je mail 🙌

Top! En kan ik de maat nog ruilen?

Zeker — ruilen kan gratis binnen 30 dagen. Zal ik alvast een retourlabel voor je klaarzetten?

BIX · AI Agent — een collega neemt over wanneer nodig

No API key needed

Scan one QR code with the phone that owns your number and you're live — no Meta Business API, no app review, no per-message fees.

BIX answers instantly

The same AI agent as your website messenger: trained on your knowledge base, in your customer's language, day and night.

Human handoff

A customer asks for a person — or types "ai stop" — and the conversation lands in your team inbox with the full history attached.

One shared inbox

WhatsApp, website chat, e-mail and Telegram side by side. Every agent sees the whole story, whatever the channel.

Tickets from chat

Turn any WhatsApp thread into a support ticket with one tap — transcript, customer and assignee included.

Recognised customers

Returning numbers keep their history. No "can you repeat your order number" ever again.

Live in three steps

Connected before your coffee is cold

1Open Channels & callsIn your CYBIX dashboard, open the WhatsApp card. No developer account, no forms.
2Scan the QR codeUse WhatsApp on the phone that owns your business number — the same way you'd link WhatsApp Web.
3BIX takes the first lineFrom that moment every incoming message gets an instant answer from your own knowledge base. Type "ai stop" in any thread to take over yourself, "ai start" to hand it back.

Most WhatsApp tooling starts with a Meta Business account, API keys, message templates and an approval queue. CYBIX skips all of it: your own number, your own phone, one QR code. That also means no per-conversation Meta fees — your WhatsApp support costs exactly what your CYBIX plan costs.

Ready for customer service
that feels effortless?

Give your team faster, more personal support with a helpdesk and AI Agent that work as one.